![]() When you’ve decided who should respond to an email in your shared inbox, tap the Assigned button from the top of the screen and pick from the list of other Missive users on your team, or Mark as closed. Even on a mobile screen, adding checklists, attaching files, and tagging collaborators in real-time chats is intuitive. In Missive, that’s practically impossible thanks to a text box clearly marked Chat with your team… at the bottom of any message. In some of these apps, the interfaces were so confusing that we accidentally replied to emails with messages that were meant for internal team discussions. Most email clients in this category have chat features for discussing an email internally before replying to the sender. Missive streamlines shared inboxes with a laundry list of features for ensuring everyone knows the status of an email. However, simply giving everyone on your customer service team the login credentials will create a logistical nightmare. One of the simplest ways to achieve that target is a shared inbox, such as The majority of today’s customers expect customer service responses in 10 minutes or less. #Edison mail vs gmail free
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